Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. At Interface E-experts (P) Ltd, we are sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our services or a visitor to our Web site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for a Interface E-experts (P) Ltd digital certificate, you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your digital certificate, providing the services that may be part of your digital certificate, and authenticating your identity in order to issue you with a digital certificate. You should also be assured that we do not provide or sell information about our customers or Web site visitors to vendors that are not involved in the provision of Interface E-experts (P) Ltd public certification and other services. This Privacy Statement applies to Interface E-experts (P) Ltd Web site.
Please note that our Web site contain links to other sites. Interface E-experts (P) Ltd is not responsible for the privacy practices, privacy statements, or content regarding these other sites.
Information We Gather from You
We do not collect any personal information from a visitor to our sites unless that visitor explicitly and intentionally provides it. If you are simply browsing our sites, we do not gather any personal information about you.
If you choose to enroll for our services, we will request certain information from you. Depending on the type of services that you request, you may be asked to provide different personal information. For certain services, we may require your name, address, telephone number, e-mail address, credit card number, IP address and/or PAN, and/or another form of national identification. Other services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various services, please refer to the enrollment page for the particular service.
How We Use and With Whom We Share the Information We Gather
We assure you that the information we gather from you is used by us only as explained below.
Sending you responses and updates:
We respond to any e-mails, questions, requests for our service, related information, and other inquiries that we receive. We may also retain this correspondence to improve our services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services.
Facilitating the support, renewal, and purchase of our services:
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our services. You may receive a communication directly from one of our sales representatives, referrers, customer support and technical support representatives. Please be assured that if one or more of these entities contacts you for one of these purposes, they have agreed to use the information we supply only in accordance with a confidentiality agreement.
Facilitating the provision of certain included products and services (if you are applying for certain types of digital certificates):
Certain types of digital certificates come with additional third-party services or products that are included with the digital certificate. If you purchase one of these digital certificates, we may forward some or all of the information in your application to third party providers so that they can provide you with the service or product and follow up with you directly regarding their service or product or an upgrade. Please be assured that we have agreements with these third-party service or product providers that prevent them from disclosing the information to other parties.
Likewise, certain of our services will involve the disclosure of some or all of your information to a registrar or registry of domain names or to a third party service provider so that they can provide you with the service you have requested.
Validating your identity (if you are applying for certain types of Digital certificates):
Certain types of digital certificates require that we compare some of the information in your application to information contained in a third-party database or with some other third party source. We do this in order to authenticate your identity and other attributes and also to prevent identity theft. (We have confidentiality agreements in place with these third-party databases restricting the disclosure of your information.) - Is this true? In certain limited situations, we have contracts in place permitting the third-party database to disclose the information to its subcontractors or affiliates, but only for authenticating your identity and only in accordance with confidentiality agreements.
Forming the contents of Digital Id:
The exact information that appears in our different types of Digital Id’s is set forth in the relevant enrollment page and this Privacy Statement. Generally this information is limited to e-mail address and name but certain classes of Digital Id contain additional information. Please note that all information that you provide us that forms the content of a digital certificate will be "published." Publication of Digital IDs in an accessible location (a repository) is an integral part of enabling the widespread use of digital certificates. Your Digital ID will be published so that a third party may access, review, and rely upon your digital certificate. You should have no expectation of privacy regarding the content of your Digital ID.
Disclosure by Law and Protection of Interface E-experts (P) Ltd:
If we are required by law to disclose certain information to local, state, national or international law enforcement authorities, we will do so. We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, Interface E-experts (P) Ltd may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply Interface E-experts (P) Ltd agreements.
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this Web site, and improving our customer service and offerings.
Opting out of Further Notifications:
From time-to-time, we notify our subscribers regarding new services, renewals, announcements, upgrades, updates etc. If you would like to opt-out of being notified, or remove yourself from receiving future Interface E-experts (P) Ltd promotional mailings, please edit your mail preference at our mailing address given at the end of this Privacy Statement.
Please be aware that we reserve the right to notify our subscribers of any information that affects the security of our services. You may not opt out of receiving information regarding the security, initial use, expiration, and renewal of the service, service enhancement or migration of our Digital certificates or other services.